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“No, absolutely not! We are not allowed to ask our customers if they want a senior discount…” sputtered my friend who works as a cashier at a local restaurant, “Regardless of how old they may appear!” Interestingly enough, her company discovered many senior customers...

The internet has provided countless thousands the opportunity to trace their historical ancestry through specialized websites. It continues to be a popular study for many, providing immeasurable satisfaction to those who seek to verify their personal heritage....

My wife, Marilyn, once experienced a powerful, personal revelation while working as the office manager at a busy mental health clinic. One of her many responsibilities was to create and maintain a crowded schedule of counseling appointments for a cadre of mental...